FAQ

What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

How long does shipping take?

Orders typically arrive within 5–7 business days. You'll receive a tracking number via email once your order has shipped.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

Do you offer free shipping?

Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

How do I contact you?

You can reach us at thecalmkennelofficial@gmail.com or through our contact page. We aim to respond within 24 hours.

Track Order

Please enter you tracking number below. if your tracking number doesn't work feel free to contact us at thecalmkennelofficial@gmail.com